COVID-19 Updates & Resources

Like many of you, I've been closely following the latest developments regarding the coronavirus, also known as COVID-19. Protecting our communities and our most vulnerable residents is my absolute top priority, and I want to ensure that all of us stay informed.

The City of Los Angeles has a continually updating information page on COVID-19. Learn more at corona-virus.la

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TABLE OF CONTENTS

  1. SAFER AT HOME ORDER
  2. GENERAL INFORMATION
  3. PUBLIC HEALTH RESOURCES
  4. SUPPORTING WORKING FAMILIES 
  5. SUPPORTING OUR OLDER ADULTS
  6. SUPPORTING SMALL BUSINESSES 
  7. CONSUMER RIGHTS
  8. PRIVATE RESOURCES
  9. WHAT YOU CAN DO TO HELP 
  10. INFORMATIONAL GRAPHICS

 

SAFER AT HOME ORDER

The City and County of Los Angeles have issued a "Safer at Home" order, closing non-essential retail business, banning gatherings of any size outside of a home, and ordering Angelenos to stay at home with some exceptions. 

Here's what you CAN do:

  • Take a walk outside
  • Shop for essential items at the grocery store or pharmacy
  • Order take-out or delivery
  • Commute to jobs deemed essential

Here's what you CAN'T do:

  • Attend gatherings of ten or more people
  • Dine in at a restaurant
  • Bring your children to a playground
  • Go to a mall or shopping center
  • Keep a non-essential retail business open
  • Travel for vacation

During this time, Angelenos are ordered to stay in their homes as much as possible, especially those over 65 years of age. We are doing this because it's the most effective way to flatten the curve, keep our healthcare system from being overloaded, and save lives. Read the entire City Safer at Home Order here.

 

GENERAL INFORMATION

Since this is a rapidly evolving situation, we are learning more about COVID-19 every day. Here's what we know so far.

  • Older adults and people of all ages with severe chronic medical conditions are more likely to develop serious outcomes if infected with COVID-19 and should take extra precautions.
  • COVID-19 is spread through close personal contact and from coughs or sneezes from an infected individual.
  • Symptoms include fever, cough, and difficulty breathing.
  • The best way to protect yourself and others is through frequent and thorough hand-washing, frequent disinfection of commonly touched objects and surfaces, and avoidance of those who may be sick.
  • All community members should practice social distancing at this time.
  • It's important to stay home if you are sick. California law requires many employers in the state to provide paid sick leave, and Los Angeles has local laws that allow for additional paid sick time. Learn more about your rights.

 

PUBLIC HEALTH RESOURCES

If you or a family member get sick:

  • California law entitles you to at least three days of paid sick leave. The City of Los Angeles requires employers to provide an additional three days, for a total of six days.

  • If you’ve tested positive for COVID-19 or been exposed to it you can file a Disability Insurance claim with the state of California. The Governor’s office has waived the wait period for insurance claims. Payments are roughly 60% - 70% of wages.

  • If a family member falls ill you may be able to receive Paid Family Leave from the state to take care of them. PFL provides up to six weeks of benefit payments to eligible workers who have full or partial loss of wages in order to take care of an ill family member.

  • If you are unable to work because you contracted coronavirus during the regular course of your work, you may be eligible for Worker’s Compensation benefits. File a claim (DWC-1) with your employer. This will include Temporary Disability (TD) payments, which can cover up to 104 weeks. TD generally pays two-thirds of the gross wages you lose while you are recovering.

  • You can use paid sick days to care for a sick family member.

Schedule a COVID-19 Test

At this time, testing is limited in Los Angeles. We are working to expand testing as quickly as possible to provide this service to all Angelenos who need it.

For the moment, these tests are strictly limited to residents of Los Angeles who are in the most high-risk categories and most vulnerable.

Individuals eligible for testing at this time include:

  • Those with symptoms who are 65 and older
  • Those with symptoms who have underlying chronic health conditions
  • Those who are subject to a mandatory 14 day quarantine period due to a confirmed COVID-19 exposure (with more than 7 days of quarantine remaining)

To find out if you’re eligible for a test, click here

As always, make sure that you heed advice from public health professionals. The CDC and the Los Angeles Department of Public Health have the most accurate and up to date information. I will continue to send out relevant updates as soon as they are available.

 

SUPPORTING WORKING FAMILIES

If your hours are reduced or your workplace closes:

  • If your hours have been reduced or your employer has temporarily closed, you may be able to receive unemployment benefits by filing a claim with California’s Employment Development Department. If you are only temporarily unable to work due to closures, you are not required to actively search for work each week.

  • Your employer cannot retaliate against you if you have used paid sick days or filed a worker’s compensation claim.

If you're unable to pay rent:

  • Mayor Garcetti has ordered a moratorium on rental evictions during this crisis. Tenants will have up to six months following the expiration of the local emergency period to repay any back due rent. 

LA Jobs Portal for Those Affected by COVID-19

  • The City of Los Angeles has opened its “LA Jobs Portal” for workers who have been impacted by the COVID-19 pandemic. The LA Jobs Portal features job openings, as well as healthcare, employment and emergency resources. For more information, click here

If your child’s school is closed:

  • If your child’s school is closed and you have to miss work to care for them, you may be eligible for Unemployment Insurance benefits. You can file a claim online and representatives will decide if you are eligible.

  • LAUSD has opened 60 resource centers that will provide two grab-and-go meals for enrolled children per day.

Expanded opportunities for Pre-K to 12 students

  • PBS SoCal and KCET, in partnership with LAUSD, are offering broadcast programming and accompanying digital resources that adhere to California's state curriculum to provide continued at-home learning. See broadcast schedules and access digital resources here for students from Pre-K to 12th grade. 

COVID-19 information for parents and families

  • The Children’s Hospital of Los Angeles has a dedicated COVID-19 resource page for parents and families. The page contains information in multiple languages including Arabic, Spanish, Farsi, Korean, simplified Chinese and traditional Chinese. View the resource page here

Temporary digital Los Angeles County library cards now available 

  • During its extended closure, the LA County Library system is offering a temporary digital card, valid for 90 days. Through the card, users can access all of the Library’s digital offerings, including eBooks, audiobooks, magazines, movies, TV, homework help, online classes, and more. To sign up for a temporary digital card, LA County residents can visit LACountyLibrary.org/library-cards

Restaurant workers relief program 

  • Effective March 19, Pizzeria Mozza, in concert with Maker’s Mark, has turned its 6610 Melrose Ave. location into a relief center for restaurant workers who have been laid off or impacted due to COVID-19. From 5:30 PM 8:30 PM every night, they will be distributing 300 meals on a first-come basis, up to 2 meals per person. Participants are asked to show ID and paperwork to verify recent employment at a restaurant. 

Resources for freelance artists

  • A group has organized a list of resources to assist freelance artists who have been impacted by the COVID-19 pandemic. To view the ongoing list of resources, click here

Bartenders Emergency Assistance Program 

  • The United States Bartenders Guild National Charity Foundation has a“Bartenders Emergency Assistance Program”, for bartenders in times of need. With the COVID-19 pandemic affecting the hospitality industry, bartenders who have been impacted can learn more about the program and eligibility requirements here

Tax Day moved to July 15

  • In response to the coronavirus outbreak, the IRS and the California Franchise Tax Board have moved Tax Day to July 15.  For more information, visit the IRS website and the Franchise Tax Board website

County Property Tax Collection Information 

  • As of now, Los Angeles County cannot extend the April 10 deadline. However, County residents can submit a request for penalty cancellation online. To do so, visit the Los Angeles County Treasurer's website

 

SUPPORTING OUR OLDER ADULTS

Older adults and people of all ages with severe chronic medical conditions are more likely to develop serious outcomes if infected with COVID-19 and should take extra precautions. To that end, it is strongly encouraged for older adults to stay at home as much as possible. 

Fill out this form if you need assistance picking up meals, medications, or would like to receive a social call from a member of Team Ryu.

Food assistance from LA City Department of Aging 

  • All Multipurpose Senior Centers and congregate dining sites in the City of Los Angeles  will be closed to the public. All programs and activities at all facilities will be canceled.
  • For more information regarding meal services, older adults can contact the centers they participate at directly or reach the Los Angeles City Department of Aging at 213-482-7252. The Department of Aging is reachable Monday through Thursday from 8:00 am to 5:00 pm and Fridays from 8:00 am - 4:00 pm.

“Senior hours” at local supermarkets

For older adults who need groceries, home delivery is an option through companies like Instacart. If you are a senior seeking grocery delivery and can't afford a delivery service, let us know at (213) 473 - 7004. 

Although older adults are encouraged to stay at home as much as possible, several supermarket chains have announced that they are opening early for seniors. 

A few examples include: 

  • Albertsons, Vons, Pavilions and Safeway: every Tuesday and Thursday from 7:00 AM to 9:00 PM for seniors, pregnant women, and those with underlying health conditions. 
  • Gelson’s: everyday from 7:00 AM to 8:00 PM for seniors. 
  • Ralphs: everyday from 7:00 AM to 7:30 AM for seniors. 
  • Smart & Final: everyday from 7:30 AM to 8:00 AM for seniors and people with disabilities.
  • Target: every Wednesday, the first hour will be dedicated for seniors and communities with other health concerns.
  • Whole Foods: everyday, the first hour will be reserved for people 60 and over. 

As the situation remains fluid, please call your local supermarket to ask if they have reserved hours for seniors or people with underlying health conditions.

 

SUPPORTING SMALL BUSINESSES

If you are self employed or an independent contractor:

  • The California Employment Development Department offers Disability Insurance Elective Coverage for employers and self-employed individuals who want to be covered by Disability Insurance and Paid Family Leave, you can apply for this elective coverage online

If you own a business that is facing potential closures or layoffs:

  • The Rapid Response Services for Businesses is a state program that can assist companies facing potential layoffs or closures. Contact your local America’s Job Center of California to learn more about these services. 

Los Angeles City economic relief for small businesses

Small Business Administration assistance

  • The U.S. Small Business Administration is also offering Disaster Assistance to all California small businesses economically impacted by the Coronavirus with low-interest (2.75-3.75%) federal disaster loans of up to $2 million for long-term repayment plans of up to 30 years. You can find additional information as well as download applications here. For questions regarding SBA loans, you can call 800-659-2955 or email disastercustomerservice@sba.gov. 

 

CONSUMER RIGHTS

Price-gouging is a crime, and our City Attorney is here to help.

  • During times of crisis, there are those who choose to dramatically raise prices on basic necessities or scam others based on fear. This is illegal. If you think you have been a victim of price gouging or a coronavirus consumer scam, file a complaint with the Office of the City Attorney – either online or by calling 213-978-8340.

Be aware: LADWP scammers taking advantage of COVID-19 response 

  • In response to COVID-19, LADWP announced that they are deferring disconnections for non-payment through the remainder of March. However, there reports of scammers representing themselves as LADWP employees, threatening to shut off water and power service if they do not receive payment immediately over the phone.
  • LADWP DOES NOT request payment of any kind over the phone, including credit card, debit card, or prepaid VISA or MASTERCARD. If you suspect something isn’t right on the other end of the line, hang up the phone and dial 1-800-DIAL-DWP. 

 

PRIVATE RESOURCES

Private Resources:

 

WHAT YOU CAN DO TO HELP

If you are able to help those in need, please donate or volunteer at one of these local funds or organizations: 

 

Please remember that my team is always here for you, and you should continue to contact us with any questions or needs: (213) 473-7004 or cd4.issues@lacity.org.

INFORMATIONAL GRAPHICS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


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