Community Help

Government resources can be hard to navigate. We're here to help!

Check out the following frequently asked community questions to see if your answer may already be here.

If not, please don't hesitate to get in touch! 

Frequently Asked Community Questions

How do I find my gas, water, and/or electric lines?

How do I find out more about Solar Rebates?

How do I get bulky items picked up and report illegal dumping?

What are the sanitation bin rules and costs? How do I swap out bins?

What rules must a property follow for swimming pool safety?

How do I prepare and plan for a fire evacuation?

How do I get permits for construction?

If I am concerned about fraud, waste or abuse, what hotline can I call?

How do I get a permit to fix my sidewalk if paying by myself?

Where can I get subsidized ridership opportunities for Metro?

How do I know if my fence, vegetation and property meet general Code Enforcement Rules?

If I can't afford repairs on my home, where can I get assistance or subsidies?

Who are my elected officials, what is my garbage pick-up day, what is my planning area and who are my cable providers?

How do I get an Energy Efficiency audit?

How do I get DOT parking permits?

How do I get a Change of Address processed?

How do I get an alarm system permit?

What are the rules for brush clearance requirements?

How do I reach a park ranger for an issue at a City Park?

What is the nearest Fly Away to the airport to me?

Who can help me with an animal services issue?

How do I report graffiti?

What does it mean that I live in an Historic Preservation Overlay Zone?

How can I find out if a property is historical?

How can I look up building permits and documents pertaining to a property?

How do I find out zoning and land-use information for a property?

What do I do if I get a code violation or an order to comply?

How do I look up a Council File?

How do I find out when City Council, City Commission, and Neighborhood Council meetings are happening?

How do I apply for an Airbnb permit or report a concern about an Airbnb?

How do I get street lights?

How do I submit a request to get my street resurfaced?

How can I report a pot hole?

What LAPD or LAFD divisions does my neighborhood belong to?

How do I complain about party or construction noise?

How can I request to get my parkway tree trimmed?

Where can I find Services for Seniors including meal delivery, in-home assistance and transportation?

Where can I find information about affordable living for the Aging?

Where can I find City of LA Senior Centers?